Shipping Policy
Thank you for shopping at LME! This shipping policy outlines the terms and conditions related to the shipment of your orders. By placing an order with us, you agree to the following terms.
1. Shipping Options
We offer the following shipping options:
- Standard Shipping: This is our most economical option and typically takes 5-7 business days for delivery within the continental United States.
- Expedited Shipping: This option provides faster delivery, typically within 2-3 business days within the continental United States.
- International Shipping: We offer international shipping to select countries. Delivery times vary depending on the destination.
Shipping options and rates will be displayed at checkout.
2. Processing Time
Orders are typically processed within 1-2 business days. Processing time may be longer during peak seasons or promotional periods. You will receive a notification once your order has been shipped.
3. Shipping Rates
Shipping rates are calculated based on the weight of your order, the shipping destination, and the shipping option selected. Shipping rates will be displayed at checkout.
4. Shipping Destinations
We ship to addresses within the continental United States and select international countries. Please note that we do not ship to P.O. boxes or APO/FPO addresses.
5. Delivery Time
Delivery time is estimated and not guaranteed. Delivery times may vary depending on the shipping destination, weather conditions, and other factors beyond our control. We are not responsible for delays caused by the shipping carrier.
6. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your shipment on the carrier’s website.
7. Shipping Insurance
Shipping insurance is available for purchase at checkout. Shipping insurance protects your order against loss or damage during transit. If you choose to purchase shipping insurance and your order is lost or damaged, please contact us, and we will assist you in filing a claim with the shipping carrier.
8. Customs and Import Duties
For international orders, you are responsible for paying any customs duties, taxes, or other import fees imposed by your country. These fees are not included in the purchase price or shipping charges.
9. Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible.
10. Incorrect Shipping Address
It is your responsibility to provide a correct and complete shipping address. We are not responsible for orders that are delivered to an incorrect address due to your error. If you provide an incorrect shipping address, please contact us as soon as possible. We will do our best to update the address before the order is shipped, but we cannot guarantee that we will be able to do so.
11. Modifications
LME reserves the right to modify this shipping policy at any time. Any changes will be posted on our website and will be effective immediately.
12. Contact Us
If you have any questions or concerns about our shipping policy, please contact our customer support team via the contact form available on our website.